Understand the causes for approval delays to identify ways to speed up application processing
Understand the causes for
approval delays to
identify ways to speed
up application processing
The Actions
- Consolidation and standardization of data sourced from multiple organizations to compare the efficacy of different authorization processes
- Mapping of processing pathways, from initial filing to final decisionStatistical analysis of processing times based on the nature and complexity of requests
- Identification of non-value-added steps, reworks, transfers, and main bottlenecks
- Meetings with processing teams, requesters, and experts in operational excellence
- Determination of areas where improvements can be achieved in terms of governance, standardization, data, technologies, and operational capabilities
The Result
A fact-based assessment of approval processes that identifies the structural causes of delays and prioritizes measures that will have the greatest impact on speeding up the procedure.
Publication
L'engrenage des permis
When permitting system complexity deepens the housing crisis. A study of permit timelines and approval constraints in Quebec
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