Understand the causes for approval delays to identify ways to speed up application processing
Understand the causes for
approval delays to
identify ways to speed
up application processing
The Actions
- Consolidation and standardization of data sourced from multiple organizations to compare the efficacy of different authorization processes
- Mapping of processing pathways, from initial filing to final decisionStatistical analysis of processing times based on the nature and complexity of requests
- Identification of non-value-added steps, reworks, transfers, and main bottlenecks
- Meetings with processing teams, requesters, and experts in operational excellence
- Determination of areas where improvements can be achieved in terms of governance, standardization, data, technologies, and operational capabilities
The Result
A fact-based assessment of approval processes that identifies the structural causes of delays and prioritizes measures that will have the greatest impact on speeding up the procedure.